Live Tracking

Live Tracking allows you to monitor your vehicles in real time, view recorded route history, and replay past journeys on the map. Follow services as they run, then select a recorded departure date to review vehicle movement and timestamps.

Accessing Live Tracking

  1. Click Track Vehicle in the main navigation
  2. Select the relevant tab:
    • Personel Services - Employee shuttle tracking (appears first if you have personnel access)
    • Student Routes - School bus tracking
    • Telemetry and Alert Center - Shown when a vehicle tracking device is connected for the company. Described below

Note: Tab order depends on your permissions. If you have access to personnel services, that tab appears first. Telemetry and Alert Center are absent when device tracking is off.

Route history and playback are available in the tracking details of a service. Use Select Departure Date to choose a recorded journey, as described below. Driver-app route history does not require a separate vehicle tracking device.

Telemetry

Telemetry is separate from the driver phone. The position comes from a device fitted to the vehicle. The connection is under Settings > Telemetry Settings. The screen calls the connection Arvento.

The tab appears under Track Vehicle only after device tracking is turned on for the company.

Telemetry is a fleet map of device positions. Parents still follow the route the driver starts in the app. A device can show a position when the driver's phone is off. Parent notifications still need the driver to start the route.

On Telemetry Settings:

  • Status is Connected or Not connected
  • Edit credentials is where the Arvento username and PINs are entered
  • Test connection checks the link

If the credentials are wrong, the map stays empty. The test tells you how many vehicles matched. For a vehicle that did not match, check the tracking number on its inventory record.

Alert Center

Alert Center is the tab directly under Telemetry. It has three sections. The labels on the screen are in Turkish:

Label on screen What it shows
Servis Dışı Kullanım Movement outside a planned service. The summary covers the last 30 days
Hız Uyarıları Speeding records, also summarized over 30 days
Km Karşılaştırması Kilometers from the device next to the kilometers planned on the service. A row is marked compared, kilometers with no service, or the vehicle did not run

These tabs stay hidden when device tracking is off.

Understanding the Live View

The Live Tracking interface shows:

Service List

A list of active services/routes with:

  • Service name
  • Current status
  • Driver information
  • Employee/student count

Live Map

A map displaying:

  • Vehicle locations in real-time
  • Route paths
  • Pickup/drop-off points
  • Status indicators

Vehicle Status

Each vehicle can have different statuses:

Status Meaning
Active Service is currently running
En Route Vehicle is on the way
At Stop Vehicle is at a pickup/drop-off point
Completed Service has finished
Inactive Service is not running

Tracking Features

Real-Time Location

  • Vehicle positions update automatically
  • See the current location on the map
  • Track movement as vehicles proceed

Route Progress

For each service, you can see:

  • How many stops have been completed
  • Which employees or students have been picked up
  • Remaining stops on the route

Arrival Information

The system calculates:

  • Estimated time of arrival at each stop
  • Time until reaching the destination
  • Any delays or schedule variations

Route History and Playback

You can review a service's recorded route and replay the vehicle's movement on the map. This is available for both student routes and personnel services.

Viewing a Past Journey

  1. Open Track Vehicle
  2. Select Student Routes or Personel Services
  3. Open the service's tracking details
  4. Choose a recorded date from Select Departure Date
  5. Review the recorded route on the map and timestamped events under Shuttle Activities

The date selector lists available journey records. If there is no activity today, select a previous recorded date.

Playing Back Vehicle Movement

  • Use the play icon to replay recorded vehicle positions in sequence
  • Use the pause icon to stop at a position you want to inspect
  • Move the timeline slider to another point in the journey
  • Check the displayed timestamp to see when the vehicle was at the selected recorded position

Playback uses recorded GPS positions. It requires location data for the selected journey, and available dates depend on the trip records retained in the system.

If your service details show Route history and Live location buttons, select Route history for playback. These buttons appear when device telemetry is enabled for your company, you have telemetry access, and the service has a vehicle plate. Without that device connection, the recorded route view and playback remain available for driver-app journeys with GPS data.

Viewing Service Details

Click on any service in the list to see:

Service Information

  • Route name and type
  • Assigned driver(s)
  • Vehicle plate number
  • Schedule information

Passenger/Student List

  • All employees or students on the route
  • Pickup/drop-off status for each
  • Parent/contact information (for students)

Map Focus

  • Map centers on the selected service
  • Shows the full route path
  • Highlights current position

Filtering and Search

Filter by Status

Show only services that are:

  • Currently active
  • Completed today
  • Pending start

Search

Find specific:

  • Routes by name
  • Drivers
  • Vehicles by plate number

Notifications and Alerts

The Live Tracking view may show alerts for:

  • Vehicles running behind schedule
  • Missed stops
  • Extended stops
  • Route deviations

Using Live Tracking

Morning Monitoring

During morning pickup routes:

  1. Open Live Tracking
  2. Select the Student Routes tab
  3. Monitor as buses collect students
  4. Verify arrivals at schools

Evening Monitoring

During evening drop-off:

  1. Open Live Tracking
  2. Watch as students are delivered home
  3. Confirm route completions

Employee Services

For personnel transportation:

  1. Select the Personel Services tab
  2. Monitor shift services
  3. Track arrivals at the company

Best Practices

Regular Checks

  • Monitor during peak service times
  • Watch for any delays or issues
  • Respond quickly to problems

Multiple Routes

When managing many routes:

  • Use filters to focus on specific areas
  • Check the status summary
  • Investigate any exceptions

Communication

Use tracking information to:

  • Update parents about delays
  • Coordinate with drivers
  • Manage schedule changes

Troubleshooting

"Vehicle not showing on map"

  • Check that the service is Active
  • Verify the vehicle has GPS tracking enabled
  • Ensure the service is within operating hours

"Location seems stuck"

  • GPS signal may be temporarily lost
  • Wait a moment for updates
  • Contact the driver if persistent

"Routes not appearing"

  • Check your permission level
  • Verify routes are set to Active
  • Ensure you're looking at the correct tab

"No history or playback for a selected date"

  • Check Select Departure Date for available journey records
  • Choose a previous recorded date if today's service has no activity
  • Playback controls appear when the selected journey has recorded GPS positions
  • If the Route history / Live location buttons are shown, select Route history

Mobile Access

Live Tracking works on mobile devices:

  • Access through a mobile browser
  • Same features as desktop
  • Monitor on the go

Next Steps:

Last updated: October 9, 2026